Record Acquirer Response

Description

This assignment is displayed in the Disposition step in the Mastercard Dispute Response flow when a acquirer has represented the issuer in a currency that is different than the currency the chargeback was submitted in.

Details

Record Acquirer Response

The primary action  prompts the user to record the response received from the acquirer.  The user should review the details presented on the screen and confirm in Mastercom the correct action to be taken.  

SLA

Goal: 4 days

Deadline: 5 days

Work QueueRecordAcquirerResponse
Work Group