Mastercard Dispute Recall

When a chargeback is submitted to Mastercard in Mastercard Dispute, a "Recall Dispute" option is available from the Other Actions menu while a response is pending from the acquiring bank.  When this action is taken, the dispute recall flow shown below is executed.  When Mastercom integration is enabled, the recall will be attempted by the system.  If not, an assignment is generated for a user to complete the action via the Mastercom user portal.

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