MorphMorph

Chargeback Rejected

DescriptionWhen pending a acquirer response a user has the ability to manually record a chargeback reject.
DetailsWhen the user clicks the other action of Chargeback Rejected they will be prompted to answer the question of "What is the Mastercard reject reason?".  The user should complete the question with the options displayed on the screen.  In addition to answering the question the user is required to complete the question of "What was the date of the reject?" by either entering or selecting a date.  Once both questions are answered the user can click Apply and Process Actions to successfully record the reject.   
Applicable Assignments