Other Fraud Card Absent Environment 10.4

Owned by Nick Facca
Last updated: Oct 01, 2024 by Kristafanie Somers
2 min read

Conditions

An Issuer may initiate a Dispute under Dispute Condition 10.4: Other Fraud – Card-Absent Environment for the following reason:

  • Cardholder denies authorization of or participation in a transaction conducted in a card-absent environment.

Time Limit

120 calendar days from the Transaction Processing Date

Dependencies

  • Fraud report

  • Certification that the Cardholder denies authorization of or participation in the Transaction

 

If the transaction is for the acquisition of non-fiat currency or purchase of a non-fungible token, the dispute is invalid when the cardholder participated in the transaction but subsequently claims they were deceived into sending the non-fiat currency or NFT to a fraudulent recipient

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