Check Exception Review
- Nick Facca
- Devan Robertson
Owned by Nick Facca
| Description | When an response is expected from Visa in the Visa Exception Review flow, this assignment is generated and prompts the user to record the response. |
| Details | Check Exception ReviewThis primary flow action prompts the user to access the case in Visa Resolve Online (VROL) and record the response provided by Visa to the liability exception request. If the response is not yet available, the user may select the pend option which will return the dispute to the Pend for Exception Review assignment.
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| SLA | None |
| Work Queue | CheckExceptionReview |
| Work Group | ResearchTeam1 |
