Check Exception Review

Description	When an response is expected from Visa in the Visa Exception Review flow, this assignment is generated and prompts the user to record the response.
Details	Check Exception Review This primary flow action prompts the user to access the case in Visa Resolve Online (VROL) and record the response provided by Visa to the liability exception request. If the response is not yet available, the user may select the pend option which will return the dispute to the Pend for Exception Review assignment.
SLA	None
Work Queue	CheckExceptionReview
Work Group	ResearchTeam1

Stage	Analyze
Node	Disposition

The Check Exception Review assignment is generated when a response is expected from Visa regarding a liability allocation exception request. This assignment prompts the agent to record Visa's response using the firm's system of choice.

How to complete the assignment

Click on the Check Exception Review button.
Check the status of the exception review in your firm's system of choice.
Return to QFD and respond to “What was the result of the exception review?"
- If approved, select the Approved option.
- If denied, select the Denied option.
- If the exception has no status, select the Pend option.
Click the Apply button.
Click the Process Actions button.

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