Conditions

The Cardholder claims to have been charged for a Cash Advance at an ATM and the cash was not received by the Cardholder The amount of a Dispute using Reason Code 4590 is limited to the amount of cash not received by the Cardholder.

Timing

An Issuer or Issuer Processor may initiate a Chargeback within the following timelines as applicable:

• If a Transaction Retrieval Request (TRR) is submitted, a Chargeback must be initiated between 60 calendar days of the TRR initiation date and 30 calendar days of the close date of such TRR.
• If there is no TRR, the Chargeback must be initiated within 120 calendar days of the Processing date of the Card Transaction.

Dependencies

None.