Pulse Recovery Option Defaults

Owned by Devan Robertson
Last updated: Apr 24, 2020Version comment
1 min read

This table determines which manual recovery options are automatically applied by the system in the Pulse recovery strategy.


Claim ReasonReason CodeCategory
Card LostFraud Card Present Transaction (4537)Fraud
Card StolenFraud Card Present Transaction (4537)Fraud
Card Not ReceivedFraud Card Present Transaction (4537)Fraud
Card SecureFraud Card Not Present Transaction (4868)Fraud

Fraud Chip Card and PIN Transaction (4867)Fraud

Fraud Chip Card Counterfeit Transaction (4866)Fraud

Fraud Unauthorized Purchase (4540)Fraud
AuthorizationAuthorization Non-Compliance (4863)Processing Error

Invalid Cardholder Number (4512)Processing Error
Merchant Late PresentmentLate Presentation (4542)Processing Error
Merchant Incorrect AmtAltered Amount (4586)Service Disputes
Merchant RecurringCancelled Recurring Transaction (4541)Service Disputes
Merchant Credit Not ProcessedCredit Not Processed (4560)Service Disputes
Merchant Credit Not IssuedCredit Not Processed (4560)Service Disputes
Merchant DuplicateDuplicate Processing (4534)Service Disputes
Merchant Credit ChargedIncorrect Transaction Type (4550)Service Disputes
ATM ParNon-Receipt of Cash From an ATM (4590)Service Disputes
Merchant Not ProvidedNon-Receipt of Goods or Services (4555)Service Disputes
Merchant Paid Other MeansPaid by Other Means (4865)Service Disputes
Merchant QualityQuality of Goods or Services (4553)Service Disputes
Merchant Damaged DefectiveQuality of Goods or Services (4553)Service Disputes
Merchant Not as DescribedQuality of Goods or Services (4553)Service Disputes
Merchant TermsQuality of Goods or Services (4553)Service Disputes
Merchant CounterfeitQuality of Goods or Services (4553)Service Disputes
Merchant Incorrect CurrencyQuality of Goods or Services (4553)Service Disputes

Transaction Not Recognized (4752)Service Disputes
Merchant No Show Charged

Merchant Charged Loss Theft

Fraud Account Issue

Rule(s)DefaultPulseReason