Fix | Quoted Rate Question Updates | MC_CardholderDispute is mapping incorrectly the quotedRate answer, causing issues on the Cancelled/Returned Merchandise/Service Claims. |
| - During intake, when the Question "Was the "no-show" charge different from the quoted rate? " is answered Yes and the user answers "What was the quoted rate?"Â with another value that is not greater than 0, QFD enforces the user to answer the question: Â "Was the "no-show" charge different from the quoted rate?"Â as "No" and clear the value for the amount.
- (regression) If a user enters a negative amount the amount is updated to a positive amount.
- (Regression) If the user enters "0" an error message is displayed.
- If the user enters "0.00" an error message is displayed
- If the user enters an amount that is higher than the posted transaction, a message will be displayed: "The Quoted Rate Amount cannot be greated than the Posted Transaction Amount."
- When pursing recovery for 4853 "What was the quoted rate?" question dependency does not allow an amount less than $0.00.
- If a user enters a negative amount an error message is displayed.
- If the user enters "0" an error message is displayed.
- If the user enters "0.00" an error message is displayed
- When reviewing recovery actions for Mastercard 4853Â all labels are displayed for the recovery dependency
| Resolved an issue with the intake question "What was the quoted rate?" was incorrectly mapped in the Mastercard questionnaire. Prior to this change, when a user answered "Yes" to the question "Was the "no-show" charge different from the quoted rate?" the follow up question did not appear. Additionally, validation exists to ensure the quoted rate is greater than $0.00. |
| QPS-8227 |