QFD 23.03.230824.1
Release Notes
Category | Summary | Description | Labels | Acceptance Criteria | Release Notes | Documentation Link | Story ID |
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Fix | Buffer Date on Already Fraud Reported |
When getting authorization date from Visa QFD has trouble determine timezone which could result in incorrectly determining the authorization date. The system should only fail the fraud reporting validation when the local transaction date is greater than 2 days from fraud reporting date.  |
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Visa's transaction date information has been inconsistent in production and sometimes the auth record is better to leverage for the authorized after the fraud reporting. Then other times the clearing transaction details is better to leverage. The system will now check both and use the earlier of the two dates. |
QPS-9319 | ||
Fix | Retry Logic for LOB Letters |
As a system, when Lob fails due to an outage QFD should retry every hour up to three times. |
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Increases retry timing for LOB from 15 mins between attempts to 60 mins between attempts. In the event LOB goes down for less than 3 hours the retry logic will now pick them up and process them prior to routing to a failure work queue. |
QPS-9144 | ||
Fix | Passing Chip on Card for Visa Chargebacks |
When visa returns a error to pass ChipOnCard, QFD should pass the indicator based on the value defined in client information. |
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Visa conditionally requests to pass chip on card; when it is not passed and expected visa will throw a error asking for it. When this happens QFD will retry the request message with ChipOnCard passed. |
QPS-9009 | ||
Fix | Mastercard Enrichment Already Claim Logic |
When a transaction is being enriched in the Mastercard workflow today if the service returns that a claim id already exists we take that claim and map it back to the dispute. QFD currently does not also check that the mastercom claim id is not already associated with another dispute and it can cause downstream issues if the case is allowed to continue. When this happens enrichment should fail out. |
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QFD has logic in MC error handling where if the claim already exists, it will map the claim from the failure response from Mastercard. Additional logic was added here to check if that mastercom claim id already exists in the system. If it does the service will fail. |
QPS-8965 | ||
Fix | Delay in Cardholder Credit |
As a system, when I am configured to delay accounting until after recovery, if a dispute is waiting in a tollgate or approval and the regulatory resolution deadline is reached, I should resolve the claim as paid and generate the necessary correspondence and accounting. |
[Regulatory] |
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Resolved an issue where final credits were performed late when a client is configured to execute accounting post-recovery and a recovered dispute is waiting in a tollgate, or for an approval. This change ensures that these disputes will resume to resolution before the regulatory resolution deadline. |
QPS-8422 | |
Fix | Reg Deadline Agent |
When someone back dates a claim which triggers it to be greater than 7 days old from the reg date, final reg will never be processed. The report def to pick up these cases looks at 7 days. |
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Resolved an issue where when a user back dated a claim to more than 7 days from Regulatory resolution date, final regulation system processing was not triggered. This fix ensures that when a claim is backed dated past the regulatory deadline the system processes as expected. |
QPS-8397 |