QFD 23.04.03.240311.1
Release Notes
Summary | Release Note Detail | Story ID |
---|---|---|
Certification of authorizing/participating in the transaction required for Visa RC 10.1, 10.2, 10.2, & 10.4 | On or after April 12, 2024, when a user pursues recovery for 10.1, 10.2, 10.3, or 10.4 a certification that the cardholder denies authorizing or participating in the transaction will be passed with the chargeback request. | QPS-10029 |
Commercial Card Virtual Account Disputes | On or after April 12, 2024, Visa is expanding the Product IDs that require the question "Does the dispute involve a Visa Commercial Card Virtual Account?“ when pursuing recovery for Services Not Received. When the transaction's product ID is G,K,S,X,X1,S1, S4 or S5, a user will be prompted to answer this question when pursuing recovery. | QPS-10064 |
Compelling Evidence Type Updates | On or after April 12, 2024, an additional Compelling Evidence category will be available for acquirers for “Virtual card transaction at a lodging merchant”. Additionally, other Compelling Evidence categories were renamed to be consistent with Visa Core Rules and Visa Product and Service Rules. | QPS-10175 |
Initiating PreArb Reason Updates | On or after April 12, 2024, an additional Initiate PreArb reason was added to the dropdown for "Delayed charge transaction". Additionally, the reasons available for the question "Why are you initiated a pre-arbitration?" have been updated to be consistent with Visa Core Rules and Visa Product and Service Rules. | QPS-10176 |
Minimum Dispute Amount for T&E transactions | On or after April 12, 2024, a minimum dispute amount for T&E transactions for Fraud reason codes 10.1, 10.2, 10.3, 10.4 (only applies to Visa B2B Virtual Payment Products), 10.5 and Non-Fraud reason codes 13.3, 13.8, 13.9 will be implemented. | QPS-10215 |
Late Presentments | On or after April 12, 2024, the Processing Error recovery reason "Late Presentment" will be removed and added to Authorization Errors category recovery reason "No Authorization/Late Presentment". | QPS-10238 |
Hypersearch Search Criteria Expanded | Hypersearch will support searching by the following criteria: MemberCaseNumber, VisaCaseNumber, AccountNumber, FundingAccountNumber, Token, ARN, TranDate, Amount, Transaction ID, RetrievalRequestID, Retrieval ReferenceNumber, STAN, Acquirer Identifier. | QPS-10066 |
Added Network ID | On or after April 12, 2024, the new Network ID VAT will be supported when executing a call to submit the dispute and determining if RTSI services can be used. | QPS-10067 |
Late Presentments | Mastercard is revising the chargeback rules to integrate the Late Presentment chargeback, from the point-of-interaction error dispute family to the authorization-related chargeback family. | QPS-10198 |
Authorization: Expired Chargeback Protection Period expanded coverage | Added additional conditions to determine the “Expiration of Chargeback Protection Period" when disputing an Authorization related chargeback. | QPS-10208 |
Transaction Link Identifier | Mastercard is introducing a new transaction identifier called Transaction Link Identifier (TLID). This transaction identifier, generated by Mastercard, is designed to help promote an improved and consistent linking of life cycle activity occurring after the original transaction and other related transactions. | QPS-10196 |